Oak View Group

Oak View Group

Housekeeping Manager | Full-Time | Santander Arena

Oak View Group - Manager
Reading · PA
Facility/Venue Management · Operations · Maintenance
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Overview

The Housekeeping Manager supervises and coordinates the day-to-day housekeeping operations of the facilities. The position provides leadership and direction to part-time staff about building policy and procedures. 

 

This role will pay an annual salary of $45,000-$55,000. 

 

Benefits for Full-Time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

 

This position will remain open until July 31, 2025. 

Responsibilities

  • Oversees housekeeping services for the facilities 
  • Assign work activities, monitor workflow, identify and resolve common operational issues 
  • Maintain an accurate record keeping system for hazardous materials communication program 
  • Interacting with clients, serving their needs within the confines of state and local laws, and providing physical facility needs and performing custodial duties. 
  • Operation and troubleshoot issues with cleaning equipment, including auto scrubbers, pressure washers and utility vehicles  
  • Review and coordinate and changeover work plan, facility maintenance and operations. 
  • Select, train, motivate and evaluate housekeeping staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
  • Coordinate building housekeeping needs on event days
  • Work with facilities management, concessionaire and outside vendors to ensure all areas are safe and clean for patrons
  • Understand and enforce all building and housekeeping union policies   
  • Coordinate and enforce venues greening initiatives  
  • Support Operations team with all work associated with event day incident tracking procedures
  • Coordinate and/or Supervise work assignments
  • Coordinate/Assist department with all training provided by Facility Management Department

Qualifications

  • 3-5 years of experience in a sports/entertainment facility preferred
  • BA Degree required 
  • Proficiency in Microsoft Windows based processing and spreadsheet applications 
  • Proficiency in automated payroll, scheduling, and inventory control systems 
  • Capable of rotating shifts, work split shifts, work weekends 
  • Possess a valid Driver’s License
  • Superior communicative and supervisory skills 
  • Ability to function in a fast-paced, high-pressure environment 
  • Candidates must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals. Candidates should be able to work alone if required and be able to complete tasks up to and including final clean up and putting tools and supplies back to their assigned storage areas
  • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended number of days