Overview

Under the supervision of the Director of Operations, the Housekeeping Manager position manages and coordinates the day-to-day housekeeping of the facility (arena and exhibition hall/meeting rooms), with an emphasis on direct supervision of event and post event cleaning. Specific attention to be paid towards accuracy and thoroughness of post event cleans. This role will include administration of staff as well as management of inventory, equipment, and capital.

This role will also assist in general coordination of the day to day operations of the facility including, but not limited to, engineering, maintenance, setup/changeovers, and groundskeeping in addition to oversight of housekeeping.

Position will provide assistance in overall administrative planning, direction, and policies to operating managers maintaining the highest quality service program to ensure client satisfaction. Assists in the development and management of annual Operations Department budget and Capital Project planning/execution. Provides overall department management assistance to the Director of Operations.

This role pays an annual salary of $45,000-$55,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 31, 2025.

Responsibilities

• Provide support and management oversite of Custodial services including daily cleaning, pre-event, event, and post-event cleaning, day-to-day operations
• Oversees daily operation and maintenance of the facility and all systems. This includes HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, video boards, etc.
• Schedules and oversees Changeover Supervisors, Housekeeping Supervisors, Building Mechanics, Building Services staff, etc.
• Manage preventative maintenance program for all facility assets by tracking, logging, scheduling, monitoring all facets to extend life of equipment and systems additionally provide hands on assistance to maintenance staff as necessary to complete necessary duties.
• Oversee the administration of all part time staff: Hire, train, evaluate, and motivate
• Provide support and management oversite of the Changeover team: event set-up and tear-down, i.e. basketball floor, stage risers, chairs, signs, etc.
• Assists in negotiation and administration of contracts with outside vendors including pest control, scoreboard systems, seasonal landscaping, etc

Qualifications

• Minimum of three 3-5 years’ experience in ahousekeeping position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility.
• Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required.
• Familiarity with OSHA requirements
• Strong interpersonal skills required; including excellent verbal and written communication skills in the English language
• Self-motivated with excellent organizational skills
• Strong verbal and written communication skills in the English language