Oak View Group
Host | Part-Time | University of Kansas Social Club
Oak View Group - Part Time
Lawrence · KS
Guest Services · Receptionist · Event Operations/Management
0
1
week ago
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Overview
Join the team at the Naismith Club, located in the historic Allen Fieldhouse. This is an exciting opportunity for a personable and guest-focused Host to deliver outstanding first impressions in a high-volume, quality-driven environment.
This role pays an hourly rate of $12.00-$15.00 and is tip eligible.
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.
This position will remain open until October 16, 2026.
Responsibilities
- Welcoming guests with a warm and professional approach, creating an exceptional first impression
- Managing reservations, guest arrivals, and seating plans to ensure smooth service flow
- Assisting with guest enquiries and providing knowledgeable information about the restaurant and venue
- Coordinating with the front-of-house team to maximise table management and guest satisfaction
- Maintaining a professional and welcoming reception area at all times
- Maintains knowledge of the menu and any special items being offered.
- Provides quick, attentive, friendly, and professional service to banquet guests and is able to communicate clearly with all customers.
- Ensures that food items are served at the proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
- Ensures neat presentation of all ordered items, with no spill-over.
- Pre-bus tables and fully bus tables when necessary during peak periods.
- Maintains availability to work during many peak periods.
- Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
- Maintains high responsiveness to customer desires and requests.
- Maintains a professional and clean appearance.
- Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff to improve communication and coordination so that patrons may be impressed by their dining experience.
- Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered
Qualifications
- Minimum of 6 months working in a fast-paced, high-volume food service environment is preferred
- Previous experience as a Host, Receptionist, or in a customer-facing hospitality role is preferred
- Must have a High School Diploma, G.E.D. or related food service job experience.
- Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
- Ability to work in a team-oriented event-driven environment.
- Ability to communicate with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment
- Outstanding communication and guest engagement skills
- Confident and charismatic personality with a passion for delivering exceptional service
- Strong organizational skills and attention to detail
- Ability to remain calm and professional in a busy, high-volume environment
- Passion for hospitality and creating memorable guest experiences
