Overview

The Hospitality Lead is responsible for running the operation of the concession stands including the cashiers, cooking and prep areas. The Hospitality lead  will oversee stands cleanliness/neatness, product quality, customer service, stand safety, food safety, and alcohol service. 

Employee must maintain excellent attendance and be available to work a flexible schedule including days, nights, weekends, and holidays based on the Iowa Cubs Baseball schedule (March-September).

This role will pay an hourly wage of $15.00. plus tips

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Assist Concession Manager in preparation for event needs.
• Performs opening and closing procedures for event.
• Ensure concession staff are following proper policy and procedure in accordance with OVG Hospitality standards.
• Verifies inventory prior to and after the event for accuracy as required.
• Responsible for overseeing concession stand workers.
• Responsible for communicating performance concerns according to company policy and practice to Concession Manager.
• Willing to cover any open position to assure location is fully operational and company standards pertaining to the speed of service and guest satisfaction are met.
• Oversee stand cleanliness, product quality, customer service, food safety, and alcohol service are being met by OVG Hospitality company standards.
• Assist in other areas in the Concession Department as directed.
• Other duties as assigned to support the Concession operation as directed by Concessions Manager or Food & Beverage Director.

Qualifications

• Age 18 or older.
• High school diploma or equivalent preferred.
• Previous experience in basic food handling, sanitation, and customer service is preferred.
• Detail oriented, ability to multi-task and effectively prioritize in a fast-paced, changing environment.
• Ability to be self-directed while working in a team-oriented environment.
• Ability to read in the English language to effectively manage inventory and requisitions.
• Ability to work a flexible schedule including days, nights, weekends and holidays