Overview

The Guest Services Attendant is the primary contact with the guests at the facility. Require to have knowledge of the building and its services also to provide a safe and enjoyable environment for building patrons.

This role will pay an hourly rate of $11.00-$12.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until June 12, 2026.

Responsibilities

• Provide exceptional customer service to all guests.
• Greet guests and scan tickets as they enter the building or section assigned.
• Usher guests to their seats and provide directional assistance throughout facility.
• Monitor guest conduct and provide assistance to guests.
• Report any unsafe equipment or situations to supervisory staff immediately.
• Perform crowd control management functions.
• Act as a member of the emergency evacuation team by directing guests to emergency exits.
• Monitor emergency exits and assist guests with special needs.
• Move around to various positions/locations based on event needs.
• Hand out materials to guests as needed for events.
• Follow directions for all event procedures and safety standards.
• Provide excellent customer service assistance to internal and external clients.

Qualifications

• High school diploma, GED or equivalent preferred.
• Must have a demonstrated ability to function in a fast paced, high-pressure environment.
• Exceptional Customer Service experience and skills – outgoing and friendly personality required.
• Possess strong interpersonal and communication skills.
• Ability to work both independently and as part of team, remaining flexible in role.
• Must have the ability to work flexible schedule including long hours, nights, weekends, and holidays