Overview

Responsible for ensuring customer satisfaction for external and internal customers by collecting parking fees in parking garage according to internal controls and established procedures, directing traffic, following all safety and emergency procedures, holding assigned posts in the parking garage, providing assistance and information to customers, and other duties as described below.

This role will pay an hourly wage of $15.13 This is a Union position.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Job expires 7/31/2024

Responsibilities

• Greet all patrons and provide information regarding parking, events, shows and facility.
• Collect parking fees using computerized system as directed.
• Bid all patrons a friendly farewell, a safe journey home, and thank them for visiting, as they leave the parking garage
• Ensure orderly operations in parking garage as assigned by directing traffic and assisting patrons.
• Inspect parking garage noting, correcting and/or reporting unsafe or insecure conditions.
• Secure parking garage at close of building
• Complete and file accurate and detailed cash-handling logs and reports according to established cash-handling protocols.
• Provide friendly and helpful service to all customers, clients, the public and other employees.
• Challenge unauthorized personnel in restricted areas.
• File written reports of incidents on shift if necessary.
• Take appropriate, prescribed actions in the event of an emergency.
• Follow and enforce established safety and security procedures.
• Follow established code of conduct.
• All duties and responsibilities as assigned.
• Take further and immediate action to correct conditions as needed.

Qualifications

• High School Diploma / GED required.
• Previous experience as a cashier or similar position preferred.
• Flexibility to work required hours including nights, weekends and holidays as necessary.
• Ability to physically perform the duties required of this position.
• Capable of oral and written communication skills.
• Basic computer skills including navigating keyboard and number pad, and simple data entry
• Respond well to direction, able to follow oral and written instruction.
• Ability to handle multiple priorities and to follow procedures and policies under pressure and in emergency situations
• Must be able to pass criminal background check.