Overview

The Food & Beverage Supervisor is responsible for overseeing the execution of catered events at the Penticton Trade and Convention Center, from the initial setup through to the seamless execution and post-event wrap-up. This role extends to engaging service in the premium seating areas of the South Okanagan Event Centre. We're looking for a dynamic individual who thrives in a vibrant, fast-paced environment and brings a friendly, approachable demeanor to every interaction. In addition to overseeing events, the Food & Beverage Supervisor supports our Restaurant and Catering Manager and Food & Beverage Manager, diving into a variety of projects. The Catering Supervisor must maintain excellent attendance and be available to work events as scheduled per business needs.

This role will pay an hourly rate of $20.00-$26.00 CAD and is tip eligible.

Benefits for Part-Time roles: Pension matching

This position will remain open until July 10th, 2026.

Responsibilities

• Responsible for overseeing the service of meals to guests or directing guests to the buffet line.
• Responsible for serving beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for assisting in recording a guest’s order and relaying the order to the kitchen via P.O.S. system.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Responsible for computing the cost of the meal and presenting the guest with the check. Accept payments and provide change as necessary.
• Responsible for ensuring tableware and linens replaced as necessary.
• Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared.
• Assists in setting up banquet functions including linens, dishware, glassware and silverware.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to start of event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• Assists Management team with projects including training, inventory and special events.

Qualifications

• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate and alcohol service permit if required by provincial or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
• Experience working in a supervisory capacity in a fast-paced restaurant or catering environment.