Food & Beverage Staff | Part-Time | Augusta Entertainment Complex
Oak View Group - Part Time
Augusta · GA
Server/Concessions · Cashier · Guest Services
0
1
day ago
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Overview
The Food & Beverage Staff is a hands-on position, providing the highest degree of professional catering and concessions service to guests with the goal of achieving customer satisfaction and retention.
This role pays an hourly rate of $10.00 and is tip eligible.
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.
This position will remain open until July 24, 2026.
Responsibilities
- Follow instructions for each event as given by the Director of F&B.
- Service guests in a professional manner consistent with established standards and guidelines.
- Work consists of both catering and concession operations, including alcohol.
- Handle cash register sales and reconciliation forms.
- Adhere to organizational and sanitation guidelines established by the F&B director & corporate.
- Check the guest's IDs to verify the minimum age requirement for the purchase of alcoholic beverages.
- Recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
- Complete opening and closing daily checklists.
- Assist with collecting all banquet equipment to include flatware, China, glassware, and serving pieces needed for each event.
- Assist with preparing and opening and closing concession stands.
- Assist with preparation and setup of the event room when necessary.
- Attend pre-function meeting for briefing of event details.
- Provide friendly and courteous customer service at all times.
- Remain at assigned station and perform duties as assigned according to each event.
- Breakdown tables and banquet equipment after each event.
- Clean and return serving pieces to the proper storage area.
- Adhere to strict grooming standards and policies of the company.
- Perform other duties as assigned and deemed necessary.
Qualifications
- High School diploma or GED (or any equivalent combination of education and experience).
- Prior customer service experience is preferred.
- Must be able to work shifts, including nights, weekends, and holidays, depending on the event schedule.
- Ability to work independently and as part of a team.
- Can communicate effectively both verbally and in writing.
- Must be comfortable multi-tasking and working in a fast-paced environment.
- Cash handling ability to provide change accurately.
- Ability to input data into a computer to record sales transactions.
- Basic computer skills in typing and data entry with Microsoft Office products and internet platforms.