Overview

The Food and Beverage Staff Worker is a hands-on position, providing the highest degree of professional catering and concessions service to guests with the goal of achieving customer satisfaction and retention. 

This role pays an hourly rate of $10.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until December 31, 2025.

Responsibilities

• Follow instructions for each event as given by the Director of F&B  
• Service guests in a professional manner consistent with established standards and guidelines 
• Work consists of both catering and concession operations, including alcohol  
• Be able to handle cash register sales and reconciliation forms 
• Adhere to organizational and sanitation guidelines established by F&B director & corporate 
• Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages 
• Recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals 
• Complete opening and closing daily checklists 
• Assist with collecting all banquet equipment to include flatware, China, glassware, and serving pieces needed for each event 
• Assist with preparing and opening and closing of concessions stands 
• Assist with preparation and set-up of event room when necessary 
• Attend pre-function meeting for briefing of event details 
• Provide friendly and courteous customer service at all times 
• Remain at assigned station and perform duties as assigned according to each event 
• Breakdown tables and banquet equipment after each event 
• Clean and return serving pieces to proper storage area 
• Adhere to strict grooming standards and policies of company 
• Perform other duties as assigned and deemed necessary 

Qualifications

• Employee must be at least 18 years old   
• High School diploma or GED (or any equivalent combination of education and experience) 
• Prior customer service experience is preferred   
• Access to reliable transportation  
• Must be able to work shifts including nights, weekends and holidays dependent on events schedule  
• Stand and walk for four to six hours at a time  
• Ability to work independently and as part of a team  
• Can communicate effectively in English, both verbally and in writing  
• Must be comfortable multi-tasking and working in a fast paced environment 
• Has ability to count money, make change accurately  
• Ability to input data into a computer to record sales transactions  
• Basic computer skills in typing, data entry, with Microsoft Office products and internet platforms