Overview

The Food & Beverage Manager at the University of Kansas Athletics is responsible for overseeing the daily operations of Performance Dining, ensuring exceptional guest service, efficient operations, and high-quality food and beverage offerings. This position manages front-of-house team members, maintains operational standards, supports inventory, and fosters a positive team environment. The Food & Beverage Manager works closely with leadership to deliver an outstanding guest experience while maintaining food safety, sanitation, and company standards. 

This role pays an annual salary of $65,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until November 13, 2026.

Responsibilities

• Manage the day-to-day operations of Performance Dining, ensuring efficient and effective service.
• Lead, coach, manage, and motivate team members, including cashiers, hostesses, food service attendants, and support staff.
• Provide exceptional customer service by resolving guest concerns promptly and professionally.
• Monitor food and beverage quality, presentation, and consistency.
• Ensure compliance with all health, safety, sanitation, and food handling regulations.
• Handles scheduling, training, onboarding, and performance coaching of staff.
• Oversee opening, closing, and shift change procedures.
• Monitor labor costs and staffing levels to meet business demands.
• Ensure the dining hall is clean, organized, fully stocked, and visually appealing throughout each shift.
• Manage the preparation and execution of catering orders or special events as needed.
• Collaborate with culinary and management teams to improve operational efficiency and guest satisfaction.
• Enforce company policies, procedures, and service standards.
• Complete daily operational reports and communicate shift updates to management.
• Perform other duties as assigned

Qualifications

• High school diploma or GED required; associate or bachelor’s degree in hospitality, business, or a related field preferred.
• 3-5 years of food and beverage or hospitality experience, with at least 2 years in a management or leadership role.
• Experience in high-volume food service, café, coffee shop, or quick-service restaurant operations preferred.
• Strong leadership, organizational, and communication skills.
• Ability to lead by example and work effectively in a fast-paced environment.
• Basic computer skills and experience with point-of-sale (POS) systems.
• Knowledge of food safety and sanitation practices.
• Food Handler Certification required (or ability to obtain within required timeframe).
• Ability to stand and walk for extended periods.
• Ability to lift and carry heavy objects.
• Frequent bending, reaching, stooping, and lifting.
• Ability to work in a fast-paced environment with frequent guest interaction.