Overview

Responsibilities

As an intern, you will gain valuable experience in hospitality and event management by working alongside industry professionals and supporting a variety of daily operational tasks. Specifically, you will have the opportunity to:

• Gain hands-on operational experience in planning, scheduling, and supervising a safe, efficient, and profitable food and beverage operation by assisting with day-to-day activities across concessions, premium services, picnics, and catering.
• Develop skills using food and beverage systems for revenue management, including operating the POS system, receiving orders, processing invoices, and supporting inventory control and daily stand stocking.
• Support the team by ensuring team members adhere to uniform and meal policies, helping maintain an exceptional guest experience and proper inventory control.
• Collaborate with team members and nonprofit groups by creating daily information sheets, strengthening communication and coordination skills.
• Hands-on experience in hospitality food and beverage operation
• Exposure to working with nonprofit groups
• Insight into delivering exceptional guest experiences for both internal and external guests
• Development of skills in planning, ordering, inventory control, and productivity
• Growth in leadership, problem-solving, and effective communication

Key Learnings:

• Develop professional communication skills when interacting with both internal team members and external guests, including effective communication, active listening, and problem-solving.
• Gain a strong understanding of product knowledge, including food and alcohol safety standards, cost control, and menu preparation.
• Demonstrate effective time management by assisting with scheduling, maintaining speed of service, and handling multiple tasks efficiently in a fast-paced environment.
• Strengthen teamwork and collaboration skills by working closely with back-of-house staff, understanding departmental workflows, and supporting team members during peak service periods.
• Acquire basic accounting knowledge through the use of Point of Sale (POS) systems, processing invoices, and assisting with inventory management.

Qualifications

Required:

• This internship is open only to students who are currently enrolled in a college or university program, preferrable in food and beverage management or hospitality.
• Be a self-starter and self-motivated.
• Must be comfortable working in an extremely busy environment.
• The individual must be outgoing, energetic, motivated & professional.
• Team player with excellent customer service and analytical skills
• Proven ability to solve time-sensitive issues.
• Possesses good organizational skills.
• Proactive in making suggestions, creating new ideas & trouble shooting while paying close attention to detail.

Preferred (Nice-to-have):

• Have experience in catering, concessions, and/ or alcohol service to the public in a hospitality setting is highly recommended.
• Prior experience with point of sales systems
• SERV Safe Certification and TIPS Certification, preferred.