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Overview
The Festival ID Checker will greet customers, scan and review ID’s to validate customers age that wish to purchase and consume alcohol onsite. Ensure 21 and up wristbands are placed on customers' wrist according to policy. Maintain the integrity of Oak View Group's and Spectrum’s Core Values. Perform a variety of tasks while working under general supervision.
This is a seasonal role from September 3, 2025 and will end on January 3, 2026.
This role pays an hourly rate of $20.00
This position will remain open until January 3, 2026.
Responsibilities
- Scan customers ID for validation of age.
- Visually review customers ID to ensure it is valid.
- Wristband customers with confirmed valid ID
- Handle complaints or problems with a positive attitude and follow proper reporting procedures.
- Work with other staff as a team.
- Stay guest focused and nurture an excellent guest experience.
- Alcohol Awareness & Responsible Serving certifications may apply.
- Responsible for workplace safety; safety is everyone’s responsibility.
Qualifications
- Proven experience in a customer service-focused role
- Ability to build relationships with colleagues and customers and ensure mutual satisfaction.
- Patient, friendly and customer-oriented with demonstrated experience in problem solving.
- Must be able to multitask and work in a team environment.
- Lifting up to 60 lbs., standing for long periods of time
- Hospitality Experience
- Food safety training a plus
