Overview

Under the direction of the Operations Manager or designate, the Facility Operator will perform a variety of tasks related to Ice install and preparations, event set up and tear down, housekeeping duties, preventative facility maintenance, emergency repairs, and day to day operations while maintain a cohesive and Team approach work environment with an expectation of a high level of customer service.

This role pays an hourly rate of $16.00-$20.00 CAD

Benefits for Part-Time roles: Pension matching

This position will remain open until January 2, 2026.

Responsibilities

• Assist with arena ice install, removal, and daily, weekly maintenance. Resurface hockey ice based on usage and need. The resurface schedule may change from day to day.
• Working knowledge of operations equipment including staging, audiovisual, lighting, small equipment tools, pallet jacks, forklifts, ice resurfacer, edger’s etc.
• Assist with event preparations including but limited stage set up and tear down, set of tables and chairs, AV equipment, meeting room spaces as required.
• Set up and tear down and preparation of Main Tenant games and or events
• Ability to lift 50lbs and climb ladders/work from heights as required.
• Respond immediately to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns as required.
• Strong verbal and written communication skills in the English language required.
• Demonstrate attention to detail.
• Excellent organizational skills, detail-oriented with ability to handle multiple assignments.
• Must be able to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays.
• Able to work independently and under minimal supervision.
• Proven record of excellent internal and external customer service.
• Must be able to work as part of a team.
• Provide exceptional customer service to our clients and fans.
• Perform all other duties and responsibilities as assigned.
• Preform maintenance including but limited to: painting, drywall repairs, maintain exterior sidewalks, snow and ice removal, parking lots and grounds and various other tasks.
• Cleaning to meet sanitation requirements and protocols. Areas included but not limited to: bathrooms, bowl seating, common areas, dressing rooms, hockey benches, meeting rooms
• Able to work independently and under minimal supervision

Qualifications

• Completion of Grade 12 
• Forklift Operator Certificate  
• Skid Steer Operator Certificate 
• Aerial Lift Operator Certificate 
• Current Class 5 Drivers  License 
• Thorough knowledge and understanding of the Occupational Health and Safety Act and Regulations and safety policies established by the facility 
• WHMIS 
• Demonstrated ability to deal courteously, effectively and tactfully with the general public and building vendors