Overview

The Event Supervisor is a part-time, hourly-paid position that plays a vital role with all aspects of assigned events at Simmons Bank Liberty Stadium in Liberty Park including, but not limited to event conversions, moving event equipment around the Stadium and parking lot areas, etc. This position will act an event contact for assigned events, that include team practices and other ancillary activities.The Event Supervisor is responsible for recognizing and addressing situations involving guest relations, staff issues, crowd management and safety concerns.The Event Services Supervisor will assist the Event Manager in maintaining a safe and enjoyable environment for all guests.

This position will report to the Event Manager.

This role pays an hourly rate of $15.00 to $18.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until November 21, 2025.

Responsibilities

• Assist the Event Manager in event preparations prior, during and after each event
• Assist in the set-up and tear-down (conversion) of assigned events and activities
• Move event equipment and supplies in and around the Stadium and Liberty Park
• Serve as a facility representative at events; facilitate pre- and post-event walk through to assess facility condition; enforce facility policies and procedures throughout each event; identify and resolve event challenges; resolve public complaints; problem solve as necessary
• Troubleshoot during event preparation and event to ensure that all setups are correct and sufficient
• Supervise operations and support staff including housekeeping, set-up, utilities, maintenance, security, and banquet/event staff
• Directs service contractors
• Ability to anticipate and fulfill the needs of SBLS customers according to Spectra policies and procedures
• Establish and maintain effective working relationships with staff, contractors and facility users
• Make sound decisions that are in line with SBLS policies and procedures under pressure and respond with
• Operate and drive Stadium vehicles to assist with the event conversions
• Responsible for driving to/from various areas of venue to set and manage events (including move in and move out) and to tour the Stadium, Tiger Lane, Parking Lots, Pipkin Building, Creative Arts Building or any other area necessary to provide services required or
• Guide event staff in job performance
• Assist event staff with and resolve patron issues
• Monitor key areas during ingress and egress at various times during an event
• Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days as outlined by supervisor

Qualifications

• Proficient in use of Microsoft Office programs
• Experience in customer service
• Must posssess ability to lift and carry up to 50 pounds
• Must possess physical stamina to frequently stand, often for long periods of time.
• Self-motivated with excellent interpersonal and communications skills and the ability to function and make management decisions in a fast-paced high-pressure environment
• Must be available to work a flexible schedule, including long nights, early mornings, weekends and holidays as needed
• Possess a valid Driver’s License