Overview

As a member of the Event Staff Team, you will be an essential part of the guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to, ushering, ticket scanning, concourse customer service, and greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a world-class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.

This role will pay an hourly rate of $15.50

This is a seasonal role from July 27, 2026, and will end on August 9, 2026.

This position will remain open until August 9, 2026.

Responsibilities

• When gates open, welcome our fans with a great smile and helpful attitude
• Scan event tickets, ensuring that the proper ticket is being used to gain entry
• Being alert and proactive to potential hazards and reporting incidents when they occur
• Monitor your assigned area for issues and opportunities to make lasting memories for our fans
• Respond to all guest concerns/complaints promptly and in a professional manner
• Assist guests in ADA-accessible seating sections
• Enforce all building policies and procedures to ensure a safe environment for all guests
• Manage the foot traffic flow of large crowds
• Check identification of guests to verify age requirements for purchase of alcohol.
• Be knowledgeable about the arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.

Qualifications

• Experience in a hospitality or entertainment environment is preferred
• You must love working with and helping people.
• Ability to stand for long periods of time in all weather.
• You must be able to maintain a POSITIVE attitude while handling difficult situations.
• Must be able to work a flexible schedule, including nights and weekends.