Overview

Are you interested in becoming one of our Event Staff? Event Staff work during hockey games, concerts, and other events. We are looking for energetic, self-motivated, and reliable people to work as Event Staff. As a member of the Event Staff, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you may wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to, bag checks, ushering, ticket scanning, concourse customer service, and barricade staff. You will have the opportunity to assist our guests by offering directions and sharing information while creating a happy and healthy experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.

This role pays an hourly rate of $16.37 CAD (per CBA)

Benefits as per the union agreement.

This position will remain open until November 6, 2026.

Responsibilities

• Prepare your assigned section for guests; this includes looking for potential hazards and reporting any issues to a supervisor
• When doors open, welcome our fans with a great smile and helpful attitude
• Scan event tickets, ensuring that the proper ticket is being used to gain entry
• Assist fans in locating their ticketed seats
• Being alert and proactive to potential hazards and reporting incidents when they occur
• Monitor your assigned area for issues and opportunities to make lasting memories for our fans
• Respond to all guest concerns/complaints promptly and in a professional manner
• Enforce all building policies and procedures to ensure a safe environment for all guests
• Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency

Qualifications

• Experience in a hospitality or entertainment environment is a bonus, but not required.
• High school diploma or equivalent is preferred.
• Must love working with and helping people.
• Ability to stand for extended periods of time.
• Must be able to maintain a positive attitude while handling difficult situations.
• Must be available to work a flexible schedule: Evenings and weekends are required. Daytime availability would be an asset.