Oak View Group
Event Staff | Part-Time | Ryan Field at Northwestern University
Oak View Group - Part Time
Evanston · IL
Game Day/Event Staff · Event Guest Relations · Usher/Ticket Taker
0
3
days ago
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
The Event Staff team delivers exceptional customer service while ensuring a safe, welcoming, and enjoyable experience for all guests attending events at Ryan Field. Team members assist with guest wayfinding, access control, crowd management, and event support while serving as ambassadors for the venue.
This role will pay an hourly rate of $18.00 - $21.00
Benefits for part-time roles: 401(k) savings plan, 401(k) matching.
This position will remain open until November 6, 2026.
Responsibilities
- Welcome guests and provide exceptional customer service.
- Verify tickets and assist guests with locating seats and venue amenities.
- Monitor assigned areas and report safety concerns.
- Provide directions and information regarding concessions, restrooms, parking, and stadium policies.
- Assist with crowd management before, during, and after events.
- Respond professionally to guest questions and concerns.
- Support emergency procedures as directed.
- Maintain a professional appearance and positive attitude.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent preferred.
- Customer service experience preferred.
- Strong interpersonal and communication skills.
- Ability to stand and walk for extended periods.
- Availability to work nights, weekends, and holidays.
