Overview

Event Staff members assist with executing and overseeing guest services and ticket taking and act as a liaison between the event manager/coordinator and the guests for each event. 

This role pays an hourly rate of $10.00 - $14.00.

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until December 18, 2026.

Responsibilities

• Provide guests with excellent customer service
• Prepare the assigned section for guests; this could include wiping down seats, looking for potential hazards, and reporting any issues to a supervisor
• Assist guests for entry and exit into the complex
• Scan tickets and greet guests
• Assist fans in locating seats and access around the complex, and provide answers for any questions when asked
• Stay alert and proactive to potential hazards and report incidents when they occur
• Monitor assigned area for issues and opportunities to make an unforgettable experience
• Respond to all guest concerns/complaints promptly and in a professional manner
• Assist guests in ADA-accessible seating sections
• Enforce all building policies and procedures to ensure a safe environment for all guests
• Guide the foot traffic flow of large crowds
• Become knowledgeable about complex emergency evacuation plans in order to safely assist guests during the unlikely event of an emergency
• Perform other duties or tasks as assigned

Qualifications

• High school diploma or GED
• Experience in a hospitality or entertainment environment is preferred
• Must love working with and helping people
• Ability to stand for extended periods of time
• Must be able to maintain a positive attitude while handling difficult situations
• Flexible schedule: Availability to work most events
• Evenings & weekend availability is needed; holidays as needed