Overview

The Event Services Staff's primary function is to use knowledge of the building and its services to provide a safe and enjoyable environment for the building patrons entering the facility.

This role pays an hourly rate of $13.00 - $16.00

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until November 20, 2026.

Responsibilities

• Foster a positive and enjoyable environment with a positive attitude for all guests attending an event. 
• Perform ticket scanning, ticket taking, partial security screening, guest questions, responding to incidents on venue property, directing guests to seating locations, etc. 
• Ensure all guests are following venue, act, or promoter-specific rules and regulations.
• Provide assistance to patrons with special needs or wheelchair access.
• Direct guests in a variety of situations, including emergencies.
• Monitor and report any potential unsafe situations to the direct supervisor. 
• Hand out flyers or other promotional items.
• Find opportunities to improve the guest experience.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED (or any equivalent combination of education and experience).
• Prior customer service experience is preferred.  
• Must be able to work shifts, including nights, weekends, and holidays, dependent on the event schedule. 
• Stand and walk for four to six hours at a time.
• Ability to work independently and as part of a team.
• Able to communicate effectively.
• Must be comfortable multi-tasking and working in a fast-paced environment.