Overview

The Event Staff primary function is to use knowledge of the building and its services to provide a safe and enjoyable environment for the building patrons entering the facility.

This role pays an hourly rate of $14.00-$16.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until October 31, 2025.

Responsibilities

• Foster a positive and enjoyable environment with positive attitude for all guests attending an event. 
• Responsibilities may include ticket scanning, ticket taking, partial security screening, guest questions, responding to incidents on venue property, directing guests to seating locations, etc. 
• Ensure all guests are following venue, act, or promoter specific rules and regulations.
• Provide assistance to patrons with special needs or wheelchair access.
• Direct guests in a variety of situations including emergencies.
• Monitor and report any potential unsafe situations to direct supervisor. 
• Hand out flyers or other promotional items.
• Find opportunities to improve the guest experience.
• Perform other duties as assigned.

Qualifications

• Employee must be at least 18 years old.  
• High School diploma or GED (or any equivalent combination of education and experience).
• Prior customer service experience is preferred.  
• Access to reliable transportation. 
• Must be able to work shifts including nights, weekends and holidays dependent on events schedule. 
• Stand and walk for four to six hours at a time.
• Ability to work independently and as part of a team.
• Can communicate effectively in English, both verbally and in writing.
• Must be comfortable multi-tasking and working in a fast paced environment.