Overview

The Event Services Intern at Moody Center will gain a working knowledge of venue management at a top live entertainment arena by supporting the planning and execution of various Moody Center departments including Guest Services, Security, and Event Management for events including basketball games, concerts, and family shows. 

Internship Details: 

• Not to exceed 20 hours per week 
• Internship Dates: Spring 2026 (January – June) 
• Location: This is an on-site internship at Moody Center, Austin Texas 

This role is expected to last from January 1, 2026 and will end on June 1, 2026. 

This role pays an hourly rate of $13.00

This position will remain open until February 20, 2026.

Responsibilities

Essential Duties & Responsibilities: 

• Assist with preparation of event materials throughout the planning and execution of major events such as Event Reports and Brief Sheets.  
• Learn and ensure all laws, codes, ordinances, polices, procedures, risk management, safety precaution, rules/regulations and emergency procedures are followed by working alongside the event managers. 
• Shadow various departments during events including Security, Guest Services, and Event Services. 
• Attend Event Advance and Event Operation meetings. 
• Manage an event or portion of an event with the supervision of an Event Manager. 
• Resolve problems in a timely manner; analyze and gather information and identify alternative solutions quickly and effectively. 
• Perform other duties as assigned.  

Learning Objectives: By the end of the internship, the Event Services Intern will be able to:

• Apply event planning and operations knowledge by preparing event reports and brief sheets to support successful execution of events.  
• Gain practical experience in venue management by shadowing Guest Services, Security, and Event Services during a variety of events. 
• Build confidence in managing a portion of an event with supervision, using strong communication and decision-making skills to support staff and guest needs. 
• Strengthen problem solving abilities by identifying issues, evaluating potential solutions, and responding quickly to operational challenges. 
• Deliver positive guest experiences through professional customer service and clear communication with both internal and external stakeholders. 
• Grow confidence working in a live events environment that requires problem solving, flexibility, and strong teamwork. 

Qualifications

• Interns must be currently enrolled as students at an accredited institution, which may include trade schools, community/junior colleges, or undergraduate or graduate programs
• Experience in event management, guest services, sport management or a related field. 
• Strong verbal and written communication skills, with the ability to present and communicate new ideas and concepts. 
• Previous experience coordinating events/programs preferred. 
• Proficiency in Microsoft Office programs (Microsoft Word and Excel).
• Ability to work well in a team-oriented, fast-paced, event-driven environment 
• Extremely organized and detail-oriented, quick learner and great time management skills. 
• Excellent customer service skills.  
• Work extended and/or irregular hours at Moody Center events including nights and weekends.