Overview

The part-time Event Services Associate reports directly to the Senior Events Manager – Arvest Convention Center. This position will assist the Event Services Department in all aspects of events at the Arvest Convention Center.

This role pays an hourly rate of $20.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until May 8, 2026.

Responsibilities

• Monitor early morning load-ins, events, and late night load-outs in the facility, maintaining close contact with clients and venue staff to ensure successful events; follow up on all client requests, concerns, and issues during the event to ensure resolution
• Verify that event spaces have been set accurately to client specifications
• Assist with preparation of event materials throughout the planning and execution of major events such as Exhibitor Services storefronts, staffing and reports, digital and directional signage, and post event surveys
• Research, review and recommend equipment, materials and supplies required to make an event successful.
• Learn and ensure all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures are followed by working alongside the event managers
• Ensure that the integrity of the facility is upheld in the manner that we and our guest are accustomed to
• Respond to crowd control and/or crowd management situations in a prompt and decisive manner and orally respond in a professional and diplomatic manner during crisis and/or sympathetic situations
• Respond to visual and audible alarms from building automation and life safety systems. Make immediate decisions and communicate with all users of the facility in an emergency
  Resolve problems in a timely manner; analyze and gather information and identify alternative solutions quickly and effectively
• Attend team and client meetings as necessary; develop and maintain a harmonious working relationship with all clients, external vendors, third party contractors, internal departments, and other stakeholders of events
• Contribute to the success of department goals
• Maintain a professional image, generate positive public relations, and provide excellent customer service to clients, guests, and staff working in the facility
• Provide support to Event Managers and their assigned events as needed
  Perform other duties as assigned by the Senior Event Manager - ACC

Qualifications

Minimum Education/Experience

• High school or GED certificate graduate required
• In progress or completed associate or bachelor’s degree from an accredited college or university, in theatre, production, events, hospitality, or a related field preferred but not required
• Experience in event coordination or equivalent combination of education and student activities experience is preferred
• Customer service experience preferred

Qualifications/Skills

• Strong verbal and written communication skills
• Proficiency in Microsoft Office programs (Microsoft Word and Excel) and willingness to learn new software
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Perform light lifting and carrying at times
• Extremely organized and detail-oriented, quick learner and great time management skills.
• Be licensed and insured to operate a motor vehicle in the State of Oklahoma
• Work extended and/or irregular hours at Arvest Convention center events including nights and weekends