Overview

The Event Security position has a commitment to excellence in guest service while providing necessary safety and security support to guests visiting the PPG Paints Arena.

Will be required to join the union, upon invitation, following a 90-day probationary period.

This role will pay an hourly rate of $18.69 (per CBA).

Benefits as per the union agreement.

This position will remain open until October 16, 2026.

Responsibilities

• Deliver superior guest service while ensuring proper building and governmental protocols are being followed.
• Respond to requests for assistance from staff and visitors for a variety of security issues (fire, medical emergencies, etc.)
• Ensure all safety and building guidelines are being followed, and proper security checks are conducted during guest entry.
• Assist in the control and safety of all guests that visit the facility.
• Ensure crowd control stays at a reasonable level and assist in emergency situations and conflicts as needed.
• Interact with the public and all levels of management and fellow employees.
• Enforce rules and regulations of the facility.
• Provide directional assistance, as needed, by being knowledgeable about locations throughout the facility.
• Provide professionalism, courtesy, and respect to all guests and fellow employees.

Qualifications

• Prior experience in building security preferred.
• Ability to work with minimal supervision
• Strong customer service skills
• Good written, verbal and interpersonal skills required
• Professional presentation, appearance and work ethic
• Ability to work irregular hours, including nights, weekends and holidays
• Ability to interact with all levels of staff, including management.
• Able to stand, walk, climb, stoop, for extended periods of time
• Ability to lift heavy objects when needed
• Able to work in indoor and outdoor settings and may be subjected to adverse conditions, including contact from hostile people
• Able to work in an environment that will have high noise levels during events.