Overview

The Event Security position is responsible for ensuring the safety of all guests at PeoplesBank Arena and Pratt & Whitney Stadium.

This role pays an hourly rate of $25.07

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until August 28, 2026.

Responsibilities

• Arrives for scheduled shift on time, with a tucked shirt, neatly groomed, in a clean, pressed, well-maintained complete uniform
• Verifies credentials to ensure control of access into restricted areas
• Answers guest questions in a knowledgeable and helpful manner
• Responds immediately and professionally to guest disturbances/incidents
• Secures both ticketed areas and non-ticketed areas of the facility
• Screens guests as they enter the facility in accordance with the established standards
• Accurately and thoroughly completes all pertinent reports and documentation
• Effectively diffuse potentially volatile situations
• Works cooperatively with all staff and emergency professionals
• Interacts in a polite and professional manner, and maintains a positive and helpful demeanor with everyone
• Consistently and continually enforces facility policies & procedures related to prohibited items, disruptive behavior, etc.
• Performs other duties as required to the satisfaction of Supervisors and Management

Qualifications

• Valid CT Guard Card required.
• Prior Security experience preferred.
• Excellent communication skills required.
• Knowledge and skill in radio communication preferred.
• Ability to stay focused and maintain a high level of awareness of all happenings in/around the assigned location.
• Ability to listen effectively and take and execute directions, as given.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays.
• Possession of, or ability to obtain, a current CPR and Crowd Management certificate preferred.
• Ability to work at the arena in Hartford, CT, and the stadium in East Hartford, CT.
• Ability to work independently and in a team environment.
• Ability to work in heights, in darkened areas, around crowds, loud noises, and flashing lights.
• Ability to remain calm and focused in fast-paced environments and stressful situations.
• Ability to work in adverse weather conditions as needed.