Overview

The Event Manager is responsible for planning, organizing, and controlling events within the facility as assigned and monitors the logistical interfacing of these events, to include but not limited to preparing event outlines and scaled drawings of event areas and coordinating equipment distribution and event billing. The duties will include all event coordination tasks after events are booked through their conclusion. Ensures tenant requirements are met and facility rules, regulations, and policies are adhered to, by serving as a liaison between the facility and tenants; assists tenants in the planning of their own events; and performs related responsibilities as required. May be required to work odd or unusual hours.

This role will pay a salary of $55,000 to $60,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

expiration date: May, 20, 2024

Responsibilities

• Performs liaison duties between facility management and tenants.
• Explains policies and procedures to tenants and the public.
• Acts as a consultant to tenants, providing expertise regarding facility's technical capabilities for a professional presentation.
• Prepares facilities for tenant use by obtaining appropriate information and requirements from tenant and prepares work orders for distribution to proper staff offices.
• Receives and responds to complaints from tenants and the public or refers them to the Director of Events or one of the section supervisors.
• Monitors assigned event requirements as interfaced with other events and activities scheduled in the facility.
• Prepares and distributes CAD drawings illustrating event set-up requirements.
• Presents event‑related information in a concise, professional, and accurate manner as required.
• Makes necessary arrangements for users of the facility to assure proper functioning of scheduled events.
• Plans and coordinates new events and promotions for the facility.
• Schedule staffing needs for ticket office when event requires it
• Responsible from the point of contract through final settlement for liaison between tenants, the public and facility management prior to and during events, to see that facilities, equipment, physical set‑up and personnel provided meet the requirements of the event and the tenant's contractual agreements.
• Plans, organizes, and maintains a productive work schedule as required by events assigned by the Director of Events.
• Interacts with other facility staff in a courteous, cooperative, and professional manner.
• Assures that area set‑ups are in accordance with lessee agreements, safety, fire, and health codes and procedures.
• Makes or arranges for last‑minute adjustments in room or equipment set‑ups at the request of lessee or to assure compliance with safety measures and prepares accurate statement of additional charges.
• Functional supervision of all event support staff including set‑up crews.
• Notifies Operations Manager of facilities or equipment in need of repair or replacement.
• Prepares event reports noting attendance, times, significant problems, etc.
• Other duties and/or projects as assigned by the Director of Events.

Qualifications

• One to three (1-3) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
• Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
• Strong oral and written communication skills
• Strong computer skills in Microsoft Office applications, word processing, and Internet
• Possession of, or ability to obtain, a valid drivers’ license
• Knowledge of operational characteristics of events
• Ability to identify the needs of users of the facility
• Knowledge of crowd management and control techniques
• Knowledge of customer service practices
• Knowledge of principles of supervision, scheduling, and training employees
• Demonstrated familiarity with facility use contracts
• Knowledge of fire and public safety regulations
• Experience with budget preparation and control
• Familiarity with terminology used in entertainment/convention/public assembly settings
• Experience with AutoCAD is preferred but not required