Overview

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; occasionally train, schedule and supervise all event related staff, as well as oversee building security and parking issues and interact with local public safety officials to ensure events run smoothly; coordinate communication between event related staff and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction. 

This role pays an annual salary of $45,000-$55,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 31, 2025.

Responsibilities

• Responsible for planning, coordinating, and facilitating the logistics of events throughout the Sioux City Convention Center. 
• Develop and control event budgets including preparing pre-event financial estimates and completing post-event financial settlements based on contractual requirements.     
• Ensure timely and accurate event information is delivered to the Finance Department for settlement/invoicing purposes. 
• Assist internal and external clients with event logistics and suggest the most effective ways to use the facility for specific types of functions.  
• Exercises discretion and utilizes independent decision-making during events that will best represent OVG360 and serve the client.  
• Ensure that all event insurance certificates, licenses and permits required for production are obtained promptly, including pyrotechnics and traffic control.   
• Advance and communicates all event information to appropriate departments and staff. 
• Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy, procedures, billing and staffing. 
• Oversee all production, setup, event staff, event-related contract services.   
• Maintain communication with events team to ensure a flawless event.  
• Create work schedules for event and security staff, delegate assignments and review performance and results. 
• Responsible for the Events Department role in the execution of event contracts and rental agreements  
• Act as facility manager on duty as required.   
• Communicates in a timely fashion any/all problems and proposed solutions to the AGM and/or Director of Events.  
• Receives and responds to complaints from tenants and the public or refers them to the Director of Events.  
• Prepares events reports noting attendance, times, significant problems, etc.  
• Ensure collection of all payable by due dates.  
• Finalizes lessee requirements including table arrangements and number and nature of support personnel (ushers, security guards, caterers & decorators).  
• Coordinates effectively with other departments including Operations, Food & Beverage, Engineering, etc.  
• Maintain superior interpersonal relations with clients, employees, management, contractors, and temporary employees.  
• Must work on-site for assigned events, maintain excellent attendance, and contribute to a safe & healthy work environment.   
• Other duties as assigned  

Qualifications

• Bachelor’s degree from an accredited college or university with major course work in facility management, marketing, business administration or related field   
• 3-5 years of increasingly responsible event management experience in a stadium, arena, convention center or public assembly facility setting highly preferred  
• Proficient in use of Microsoft Office programs in a Windows format; experience with AutoCAD preferred
• Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations, food service practices, A/V equipment and relevant federal, state, and local regulations   
• Ability to communicate clearly and concisely in the English language, both orally and in writing  
• Production experience involving concert set up, audio, video, lighting, and rigging preferred
• Self-motivated with excellent interpersonal and communications skills and the ability to function and make management decisions in a fast-paced high-pressure environment   
• Ability to work independently and as part of a team  
• Must be available to work a flexible schedule, including long shifts, early mornings, evenings, weekends and holidays as required