Overview

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule, and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; and be responsible for and ensure overall customer and lessee satisfaction and experience.

This role pays an annual salary of $45,000 - $50,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until November 20, 2026.

Responsibilities

• Responsible for managing, planning, coordinating, and facilitating the logistics of events throughout the Iowa Events Center
• Develop and control event budgets, including preparing pre-show event financial estimates and completing post-show financial settlements based on contractual requirements.
• Ensure timely and accurate event information is delivered to the Finance Department for settlement/invoicing purposes
• Detail event for client approval and internal communication by creating an event resume in Momentus Software
• Assist internal and external clients with event logistics and suggest the most effective ways to use the facility for specific types of functions.
• Exercises discretion and utilizes independent decision-making during events that will best represent the Iowa Events Center and serve the client.
• Ensure that all event insurance certificates, licenses and permits required for production are obtained in a timely manner, including pyrotechnics and traffic control
• Advance and communicates all event information to appropriate departments and staff
• Troubleshoot during event preparation and during event to ensure that all event setups are correct, including making decisions about policy, procedures, billing and staffing
• Oversee and manage all production, setup, event staff, event-related contract services
• Maintain communication with events team to ensure a flawless event
• Create work schedules for event and security staff, delegate assignments and review performance and results
• Responsible for the Events Department role in the execution of event contracts and rental agreements
• Act as manager on duty as required
• Communicate in a timely fashion any/all problems and proposed solutions to the AGM and/or Director of Events
• Receives and responds to complaints from tenants and the public or refers them to the Director of Events
• Prepares events reports noting attendance, times, significant problems, etc.
• Ensure collection of all payable by due dates
• Finalizes lessee requirements, including table arrangements and number and nature of support personnel (ushers, security guards, caterers & decorators)
• Coordinates effectively with other departments, including Operations, Catering Sales, Engineering, etc.
• Maintain superior interpersonal relations with clients, employees, management, contractors, and temporary employees
• Work on-site for assigned events, maintain excellent attendance, and contribute to a safe & healthy work environment.

Qualifications

• Bachelor’s degree from an accredited college or university with major coursework in facility management, marketing, business administration or related field
• 3-5 years of increasingly responsible event management experience in a stadium, arena, convention center or public assembly facility setting highly preferred
• Proficient in use of Microsoft Office programs in a Windows format; experience with AutoCAD preferred
• Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations; food service practices; A/V equipment; and relevant federal, state, and local regulations
• Ability to communicate clearly and concisely
• Production experience involving concert setup, audio, video, lighting, and rigging preferred
• Self-motivated with excellent interpersonal skills.
• Ability to function and make management decisions in a fast-paced high-pressure environment
• Ability to work independently and as part of a team
• Must be available to work a flexible schedule, including long shifts, early mornings, evenings, weekends and holidays as required