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Overview
Under direct supervision from the Box Office/Parking Manager, Assistant Box Office/Parking Manager or Event Cashier Supervisor, the Event Cashier will function as a ticket seller, service desk cashier or parking cashier for scheduled events. The Event Cashier may also receive event-related instructions from an Event Manager or Manager on Duty.
This role will pay an hourly wage of $17.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
- Sell admission tickets to the general public over the counter, by mail order or telephone reservation
- Operate computerized ticketing machines by entering information into a keyboard, loading tickets and replacing ribbons on a ticket printer
- Count, store and rack admission tickets according to event and performance date
- Provide general information regarding event times, location, ticket pricing, seating arrangements, etc.
- Explain box office policies, answer questions, and resolve routine problems regarding ticket sales
- Take on-site orders and collect fees for utility connections
- Oversee the installation of utility connections during event move in
- Serve as liaison between exhibitors and the facility; provide exhibitors with general information regarding facility services
- Prohibit unauthorized electrical connections to the facility and disconnect those persons in violation
- Collect fees from vehicles upon entry into the parking facility
- Direct vehicles into and out of the parking garage
- Balance cash, check and credit receipts; provide explanations for variances
- Be aware of the location and use of emergency alarms and equipment; follow established procedures in case of fire, disorder or another emergency situation
- Maintain high degree of visibility and professionalism
- Communicate clearly and in a polite and courteous manner with staff, contractors and guests
- Occasionally perform light cleaning within the parking deck
- Perform other duties as assigned
Qualifications
PREFERRED QUALIFICATIONS:
Experience:
- Must be 18 years of age or older
- Must possess strong mathematical skills and some prior cash handling experience for ticket seller/cashier functions
- Must have strong customer service and interpersonal skills
- Must be able to stand for long periods of
- Must be dependable and willing to work variety of schedules; including holidays, days, evenings, and
Education / Training:
- High school diploma, or equivalent GED
Licenses or Certificates:
- Possession of, or ability to obtain a CPR certificate
- Must pass a background check and after 400 hours worked a drug test
- Completion of a Certified Crowd Manager Training course or the ability to complete a course paid for by the Employer within 60 days of employment
These are part-time, as needed, positions with no minimum number of hours guaranteed. Work schedules are determined by event activity.