Oak View Group

Oak View Group

Event Cashier|Part-Time| Greater Richmond Convention Center

Oak View Group - Part Time
Richmond ยท VA
Ticket Sales and Services: Client Retention/Customer Service
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

Under direct supervision from the Box Office/Parking Manager, Assistant Box Office/Parking Manager or Event Cashier Supervisor, the Event Cashier will function as a ticket seller, service desk cashier or parking cashier for scheduled events. The Event Cashier may also receive event-related instructions from an Event Manager or Manager on Duty.

 

This role will pay an hourly wage of $17.00. 

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

  • Sell admission tickets to the general public over the counter, by mail order or telephone reservation
  • Operate computerized ticketing machines by entering information into a keyboard, loading tickets and replacing ribbons on a ticket printer
  • Count, store and rack admission tickets according to event and performance date
  • Provide general information regarding event times, location, ticket pricing, seating arrangements, etc.
  • Explain box office policies, answer questions, and resolve routine problems regarding ticket sales
  • Take on-site orders and collect fees for utility connections
  • Oversee the installation of utility connections during event move in
  • Serve as liaison between exhibitors and the facility; provide exhibitors with general information regarding facility services
  • Prohibit unauthorized electrical connections to the facility and disconnect those persons in violation
  • Collect fees from vehicles upon entry into the parking facility
  • Direct vehicles into and out of the parking garage
  • Balance cash, check and credit receipts; provide explanations for variances
  • Be aware of the location and use of emergency alarms and equipment; follow established procedures in case of fire, disorder or another emergency situation
  • Maintain high degree of visibility and professionalism
  • Communicate clearly and in a polite and courteous manner with staff, contractors and guests
  • Occasionally perform light cleaning within the parking deck
  • Perform other duties as assigned

Qualifications

PREFERRED QUALIFICATIONS:

Experience:

  • Must be 18 years of age or older
  • Must possess strong mathematical skills and some prior cash handling experience for ticket seller/cashier functions
  • Must have strong customer service and interpersonal skills
  • Must be able to stand for long periods of
  • Must be dependable and willing to work variety of schedules; including holidays, days, evenings, and

Education / Training:

  • High school diploma, or equivalent GED

Licenses or Certificates:

  • Possession of, or ability to obtain a CPR certificate
  • Must pass a background check and after 400 hours worked a drug test
  • Completion of a Certified Crowd Manager Training course or the ability to complete a course paid for by the Employer within 60 days of employment

These are part-time, as needed, positions with no minimum number of hours guaranteed. Work schedules are determined by event activity.