Overview

The Director of Venue Technology is responsible for aligning in-venue technologies with enterprise technology standards to drive execution, culture, and business alignment. This

position requires a leader with the ability to develop relationships and align technology initiatives with business objectives.

The Director of Venue Technology plays a critical role in implementing the organization's technology direction, driving structure, and enabling business growth. This position requires a collaborative partner with a strong blend of technical expertise and business acumen.

This role pays an annual salary of $150,000-$175,000 and is bonus eligible.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until July 10, 2026.

Responsibilities

• Venue Technology Roadmap: Assist Venue IT teams to create and maintain technology roadmaps that outline key initiatives, milestones, and timelines for implementing technology initiatives and/or maintenance upgrades. Ensure alignment with business priorities and market trends while achieving financial predictability.
• Technology Evaluation: Coordinate the evaluation of emerging venue technologies and trends that have the potential to impact the organization's competitive position and industry landscape. Drive a culture of innovation and experimentation within the technology team.
• Cross-Functional Collaboration: Collaborate with venue leaders, product managers, and other stakeholders to understand their technological needs and requirements. Develop strong relationships and partnerships to ensure technology initiatives are aligned with business objectives.
• Standards: Collaborate with venue stakeholders to maintain standards for all venue technologies and with specific venue design teams focusing on technology infrastructure, converged networks, AV/IPTV/broadcast, security, digital displays (small and large format), collaboration systems, and sports/entertainment venue technology standards. Ensure adherence to company policies and regulatory standards and enterprise technology practices are adopted at the venue level. Facilitate the creation of local venue Procedure / Playbook for venue IT operations.
• Vendor Management: Maintain relationships with technology vendors, service providers, and strategic partners. Monitor contract terms, service level agreements (SLAs), and pricing to ensure optimal value and performance.
• Communication and Reporting: Communicate technology initiatives and requirements from venue leadership to IT leadership.

Qualifications

• Bachelor's degree in computer science, engineering, information technology, or a related field. Advanced degree (e.g., MBA) preferred.
• Minimum of 5-7 years of experience in technology leadership roles, with a track record of driving technology strategy and innovation.
• Deep understanding of technology trends, including cloud computing, artificial intelligence, data analytics, cybersecurity, and digital transformation.
• Proven ability to develop and execute technology plans that align with business objectives and drive measurable results.
• Strong leadership and people management skills, with the ability to build and motivate high-performing teams.
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate with executive leadership and cross-functional teams.
• Experience managing technology budgets, vendor relationships, and strategic partnerships.
• Strong analytical and problem-solving skills, with the ability to translate business needs into technology solutions.
• Demonstrated ability to thrive in a fast-paced, dynamic environment with evolving priorities and challenges.

• Event Operations, e.g. security, food/beverage, merchandise, time and attendance, guest experience, event management, conversions, housekeeping, ticketing, building

  operations.

• Venue and Event technology experience (AV/Broadcast/Security/F&B).

• Venue technology implementation and support.

• Construction processes and concepts.

• Software/Hardware implementation methodologies.