Overview

Directly reporting to the Assistant General Manager, the primary role of the  Director of Sales is to manage the sales team to ensure that the highest quality and standards for revenue, economic impact goals and departmental sales goals objectives are met for each fiscal year. The DOS is responsible for providing oversight of day-to-day activities while maximizing targeted booking opportunities.  

This role will pay a salary of $80,000 to $90,000 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays). 

JOB EXPIRES7/1/24 

Responsibilities

• Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all Sales programs and activities 
• Oversee sales calendar reporting for all conventions, meeting, tradeshows, and event bookings.  
• Assists in the development and implementation of sales strategies and marketing plans to effectively promote and sell venue for all targeted markets.  

• Communicates with the sales leaders of OVG hospitality and other key hospitality partners, to understand their sales strategies and needs while communicating venue needs and opportunities.  
• Supervise, advise, support, guide and direct the facility’s short-term sales team and monitor their performance on an ongoing basis.  This will also include but not limited to performance reviews and ongoing educational opportunities.   
• Direct, implement, and oversee sales efforts of the sales team to include, but not limited to, bidding conventions, meetings, tradeshows, and events.    
• Develop and implement all aspects of the short-term sales plan and strategy, including sales goals/objectives while overseeing and evaluating the progress of all defined sales efforts.  
• Negotiates contract terms with clients according to adopted policies/guidelines and subject to AGM/General Manager’s approval.  
• Prepare proposals; reevaluate potential rental & sponsorship value of sales inventory; initiate contractual arrangement; prepare contracts; negotiate terms as required.  
• Administers the Convention Center' booking related issues and business policies, subject to AGM of Sales and Marketing and the General Managers approval.  
• Represents management in developing and maintaining relationships with current and potential clients.  
• Works with show managers and meeting planners in facilitating site visits and appointments.  
• Prepare, in collaboration with the assistance of the General Manager, Assistant General Manager the annual sales and marketing plan.  
• Monitors market conditions and maintain a strategic planning approach, which optimizes the position relative to competition and market forces.  
• Supervises the preparation of monthly statistical reports which includes documenting sales activities, including prospecting efforts and results   
• Works cooperatively with the hotel and hospitality community and other members of the city’s visitor industry in enhancing its position as a convention, meeting, and events venue.  
• Develop and update pricing and sales materials for the rental rates, meeting/banquet space, and hospitality packages as needed.  
• Manage the sales activity efforts, including developing individual prospecting and booking goals for all short-term business for Sales Managers.  
• Closely collaborate n strategy, collateral and creative, reporting, messaging and key selling points, content and social media. Including the development and design of all the sales and collateral materials.  
• Maintain communication and contact on a regular basis with selected business, professional, and social groups that may host or provide leads for conventions, meetings, events, tradeshow, and tourism markets.  
• Actively conduct outside sales calls for potential event/meeting planners.  
• Develop, enhance, and maintain relationships within the meetings, convention, events, and tradeshow industries.  
• Attend appropriate sales and industry related meetings and events  

• Consistently and continuously find ways to create a means and method of streamlining all aspects of the sales process and overall business development.    
• Develop, augment, and maintain industry best practices, rules, policies and procedures.    
• Other Duties as assigned.  

Qualifications

• Minimum of five (5) years of increasingly responsible sales and events experience for an arena, convention center, sports franchise, hotel or other similar public assembly or hospitality facility, including supervisory responsibility 
• Bachelor’s degree or better from an accredited college or university with major course works in Marketing, Business Administration, or a related field 
• Ability to work event nights, weekends and holidays as required 
• Knowledge of customer service practices 
• Knowledge of crowd control 
• Has a strong track record of building relationships and generating new business 
• Excellent organizational skills, leadership skills, customer service skills 
• Enthusiastic and positive thinker 
• Strong PC and data processing skills; working knowledge of MS Word, Excel, as well as database management software