Overview

We are seeking an energetic, organized, and relationship-driven Director of Operations to join our team. This is a senior leadership role responsible for the full operational oversight of catering & events. If you thrive in a fast-paced environment, love connecting with clients, and enjoy bringing memorable events to life, this role is for you.

During the summer months, you will spearhead the Premium Suites at Rogers Stadium, ensuring an exceptional VIP experience for corporate clients, high-profile guests, and concertgoers, after which your primary focus will return to scaling offsite catering operations.

This role pays an annual salary of $90,000-$96,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until June 26, 2026.

Responsibilities

Off-Site Catering Operations.

• Event sales and revenue development Cost control and margin performance.
• Manage budgets, cost control, and profitability of the catering division.
• Venue partnerships and business development.
• Develop and grow the off-site catering business by securing corporate, social, and private off-site events.
• Responsible for building relationships with event planners, venues, and high-end clientele to generate new business.
• Work closely with the culinary team to create custom menus that reflect luxury service standards.
• Event execution and quality control. Oversee event planning, logistics, staffing, and execution to ensure flawless service.
• Lead a team of catering sales professionals and event staff, ensuring excellence in operations.

Premium Suite & VIP Hospitality – Rogers Stadium (Summer Season).

• Oversee all premium suite operations, catering to VIP clients, corporate guests, and concertgoers.
• Profitably manage and direct all aspects of premium suite catering, ensuring a first-class hospitality experience.
• Ensure seamless execution of bottle service, premium dining, and high-touch guest experiences.
• Inventory management for premium suites and catering services, ensuring efficiency and quality control.
• Work closely with stadium management and vendors to ensure smooth operations and compliance with all regulations.
• Other duties as assigned by management.

Qualifications

•  5-7 years of experience in off-site catering sales, hospitality sales, or event management.
•  Strong understanding of off-site event logistics, including rentals, power, floor plans, permits, and vendor coordination.
•  Proven ability to meet or exceed sales goals in a competitive market.
•  Excellent communication, presentation, and relationship-building skills.
•  Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
•  Experience with Tripleseat or other event management software.
•  Flexibility to travel locally and work non-traditional hours as required.