Overview

The Director of Food & Beverage is responsible for overseeing the direction of the operation's food and beverage daily activities in accordance with OVG policies and objectives to ensure guest satisfaction, profitability and positive, productive and compliant work environment. The Director of Food & Beverage is responsible for the effective management and operation of the catering, beverage service & concessions at the Grand River Center & Five Flags Civic Center including event planning, scheduling, collaboration of food cost control, compliance with food safety and sanitation policies, cleaning, kitchen safety, employee training and supervision. The Director of Food & Beverage must provide a high level of oversight and operational/personnel support to ensure the smooth running of all food outlets and events. 

The Director of Food & Beverage is responsible for ensuring quality food and beverage is served to the guests of the Grand River Center & Five Flags Civic Center. The Director of Food & Beverage is responsible for the training of all catering, concession and support staff. The Director of Food & Beverage must maintain excellent attendance and be available to work a variable event-driven schedule including evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required.

This role pays an annual salary of $70,000-$85,000 and is bonus eligible.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 8, 2025.

Responsibilities

• Responsible for coordinating and supervising the work of food and beverage staff including creating a positive work environment for all staff members
• Displays knowledge of culinary presentation skills and teaches others proper food presentation
• Manages the control of food and labor costs through proper scheduling and purchasing
• Conducts regular inspections to ensure cleanliness and maintenance meet company standards
• Oversees and manages monthly inventory
• Participates as a team player with specific responsibilities related to preparation, excellent service and delivery of product
• Maintains sanitation, health and safety standards and training in work areas
• Responsible for consulting with managers to plan menus and concessions for events
• Must be a visible presence working on the event floor with staff to ensure quality, efficiency, and overall management of operations

Qualifications

• MA or MS; BA or BS with business-related major; accounting minor or credits preferred equivalent job experience can be substituted for educational requirements
• Minimum of 7+ years’ experience in the food & beverage industry
• Must have various experience levels in volume feeding, ala carte, catering and purchasing storage and handling
• Ability to communicate effectively to all levels of staff
• Demonstrated background of costs of goods and services
• Professional appearance and presentation required
• Knowledge of and skill in using computer software, including MS Word/Excel/Outlook
• Maintains a current Food Handler’s card and alcohol service permit if required by state or local government
• Working knowledge of employee scheduling in a hospitality environment
• Must possess excellent organizational and communication skills
• Well skilled in all technical and sanitary aspects of presentation
• Technical Proficiency and experience demonstrating verifiable knowledge of food preparation methods
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment
• Ability to work a flexible schedule; able and willing to work nights, weekends and long hours