Overview

The Concessions Supervisor is responsible for overseeing the food & beverage serving of guests at various concession stands, bars, and portable food & beverage locations. The Concessions Supervisor must be personable and able to work in an ever-changing, fast-paced environment. The Concessions Supervisor will assist the Concessions Manager/Director and the rest of the OVG leadership team with projects including training, inventory, and special events.

This role pays an hourly rate of $28.00.

This is a seasonal role from November 9, 2026, and will end on January 14, 2027. 

This position will remain open until December 4, 2026. 

Responsibilities

• Ensure proper setup of all concession locations prior to doors. Set-up duties may include verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, and ascertaining that levels of food production based upon projected guest attendance have been met.
• Provide a high level of oversight and operational expertise resulting in the smooth, efficient, and profitable execution of events.
• Training employees regarding property procedure & best practices.
• Willing to cover/back up any open position to assure the location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with premium services operations and event needs, as directed.
• Ensure the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents, or incidents. Relays safety/health issues to management immediately.
• Ensure event staff and volunteers are aware of workplace expectations; provide ongoing assistance, training, and mentoring to event staff and volunteers; promote a positive, enthusiastic, and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide ongoing constructive feedback.
• Obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
• Responsible for supervising the service of beverages to guests, including alcoholic beverages.
• Check the guest's ID to verify the minimum age requirement for the purchase of alcoholic beverages.
• Responsible for assisting in recording a guest’s order and relaying the order to the kitchen via the P.O.S. system.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Responsible for computing the cost of the meal and presenting the guest with the check. Accept payments and provide change as necessary.
• Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared.
• Maintains sanitation, health, and safety standards in work areas.
• Show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to the start of the event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• Enforces all company policies and procedures.
• Assists the management team with projects including training, inventory, and special events.
• All other duties as assigned by the managers.

Qualifications

• 2-3 years of experience in a food & beverage environment. Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory
• Must be able to work in an outdoor festival environment.