Overview

The Concessions Supervisor is responsible for overseeing the day-to-day operations of all concession stands during events, ensuring smooth and efficient service. This position plays a key role in setting up and maintaining all concession areas, supervising staff, maintaining health and safety standards, and supporting overall event success.

This role pays an hourly rate of $24.00 CAD and is tip eligible.

Benefits for part-time roles: Pension matching.

This position will remain open until October 16, 2026.

Responsibilities

• Oversee set-up and readiness of all concession stands prior to each event
• Assign duties to employees and volunteers; ensure staffing coverage and operational efficiency
• Monitor food production, inventory levels, and cash handling procedures
• Train new and current staff on procedures, best practices, and guest service standards
• Step in to support or backfill any position as needed to maintain service and guest satisfaction
• Assist with Premium Services operations and special event needs
• Maintain a safe, clean, and harassment-free work environment; promptly report and address safety issues
• Supervise alcohol service, including ID checks and managing over-service situations
• Support POS transactions, order processing, and guest interaction when needed
• Ensure all equipment is operational and sanitation standards are met
• Enforce company policies and procedures; model professional conduct at all times
• Coach and counsel staff as needed; complete related HR documentation
• Assist with inventory, training sessions, and other projects assigned by management

Qualifications

• 2-3 years’ experience working in a supervisory capacity in a food & beverage environment
• Ability to communicate effectively with all stakeholders, including co-workers, customers and management, which focuses on generating a positive, enthusiastic and cooperative work environment
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• A food handling certificate is preferred
• Smart serve qualification is essential
• Ability to handle cash accurately and responsibly