Overview

The Concessions Stand Lead is responsible for overseeing the food & beverage serving of guests in the arena at various concessions stands, bars, and portable food & beverage locations. The successful candidates must be personable and able to work in an ever- changing fast-paced environment. Due to the nature of this venue, the successful candidate must be comfortable working outdoors.

This role pays an hourly rate of $18.50 CAD and is tip eligible. 

This is a seasonal role from approximately June 1st 2025- October 15th 2025.   

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Oversee concession stand setup, including inventory verification, equipment checks, and staff assignments
• Ensure all sanitation, safety, and operational procedures are followed prior to and during events
• Provide direction and support to stand staff and volunteers to maintain speed of service and guest satisfaction
• Monitor food production levels based on event attendance projections
• Supervise and assist with cash handling procedures, ensuring accuracy and accountability
• Train and mentor employees on company procedures, service standards, and best practices
• Support Premium Services operations and assist with event-related needs as directed
• Create a safe, respectful, and inclusive work environment; report safety concerns and incidents immediately
• Serve as a role model by maintaining a professional appearance, positive attitude, and high service standards
• Supervise responsible alcohol service, including ID checks and monitoring guest consumption
• Assist with order taking, POS transactions, guest interaction, and food delivery when needed
• Maintain cleanliness and operability of all equipment and workspaces
• Enforce company policies and procedures while upholding venue standards
• Support employee relations including coaching, corrective action, and documentation
• Assist with inventory, training sessions, and other special projects as needed

Qualifications

• At Least 1-2 years’ experience working in a supervisory capacity in a food & beverage environment
• Ability to lead and supervise the work of others
• Ability to communicate effectively with all stakeholders including co-workers, customers and management which focuses on generating a positive, enthusiastic and cooperative work environment
• Ability to speak, read and write in English
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Possess valid food handling certificate and Safe Serve Certificate
• Ability to handle cash accurately and responsibly
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory