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Overview
The Concessions Stand Lead is responsible for overseeing day-to-day operations of an assigned concession stand at Polar Park during games and events. This role acts as the primary on-site leader for the stand, ensuring efficient service, food safety compliance, accurate cash handling, and a positive guest experience. Stand Leads serve as the direct point of contact for frontline staff within their stand and work closely with Culinary Leads, Concessions Supervisors, and Management to execute Oak View Group and Polar Park operational standards. This position requires strong leadership, attention to detail, and the ability to perform in a fast-paced, high-volume environment.
This role will pay an hourly rate of $18.00-$20.00 and is tip eligible
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 17, 2026.
Responsibilities
- Oversee day-to-day operations of an assigned concession stand during games and events
- Lead, assign, and support stand staff to ensure efficient service and positive guest experiences
- Ensure proper execution of menu items, service flow, and speed of service
- Support opening, mid-event, and closing procedures for the stand
- Monitor inventory levels and coordinate restocking as needed
- Ensure compliance with food safety, sanitation, and Oak View Group operational standards
- Complete and verify required temperature logs, cleaning checklists, and operational documentation
- Oversee cash handling and POS procedures and report discrepancies as needed
- Communicate operational issues, staffing needs, and performance updates to Supervisors and Management
- Maintain cleanliness and organization of FOH and BOH areas throughout service
Qualifications
- Prior experience in food service, concessions, or hospitality required; supervisory or lead experience preferred
- Ability to lead and motivate a team in a fast-paced, high-volume environment
- Strong communication and organizational skills
- Knowledge of food safety, sanitation, and basic cash handling procedures
- Ability to follow and enforce operational standards and policies
- Must be able to work nights, weekends, and holidays based on the Polar Park event schedule
- Ability to stand for extended periods and work in a physically active environment
- ServSafe Food Handler and/or TIPS/ServSafe Alcohol certification required or willingness to obtain
