Overview

The Concessions Manager at Allegiant Stadium is responsible for the overall management and operation of assigned concessions stands and areas. This role requires a strong leader with a proven track record of managing high-volume food and beverage operations, driving sales, and ensuring exceptional customer service. The Concessions Manager will oversee a team of supervisors, cashiers, cooks, and support staff, ensuring efficient and profitable operations in a busy NFL stadium.

This role pays an annual salary of $60,000 to $75,000

Benefits for Full-Time roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until December 26, 2025.

Responsibilities

• Oversee the day-to-day operations of assigned concessions stands, ensuring efficient and effective service delivery during all events.
• Develop and implement standard operating procedures for concessions operations, including opening/closing procedures, inventory management, and cash handling.
• Monitor and manage inventory levels, ensuring proper stock rotation and minimizing waste.
• Maintain a clean, organized, and safe working environment in all concessions areas, adhering to all health and safety regulations.
• Manage point-of-sale systems and ensure accurate transaction processing.
• Ensure compliance with all applicable health, safety, and liquor control regulations.
• Recruit, train, and supervise a team of concessions supervisors, cashiers, cooks, and support staff.
• Schedule staff effectively to meet the demands of events and ensure adequate coverage.
• Provide ongoing coaching and feedback to staff, fostering a positive and productive work environment.
• Motivate and inspire the team to deliver exceptional customer service.
• Ensure that all guests receive prompt, courteous, and efficient service.
• Maintain a high level of product knowledge, including food and beverage offerings.
• Monitor and maintain product quality and presentation.
• Monitor and manage concessions revenue and expenses, ensuring profitability.
• Implement strategies to maximize sales and minimize costs.
• Conduct regular inventory audits and reconcile discrepancies.
• Prepare and submit accurate financial reports.
• Work with the Concessions Director to achieve sales goals.
• Collaborate with event planners and other departments to ensure seamless execution of concessions operations for all events.
• Coordinate concessions setup and breakdown for events.
• Anticipate and address any potential issues that may arise during events.
• Work with vendors to ensure product delivery.

Qualifications

• Minimum of 3-5 years of experience in concessions management or a similar role, preferably in a high-volume environment such as a stadium, arena, or large event venue.
• Proven track record of successfully managing food and beverage operations and leading a team.
• Strong knowledge of food safety and sanitation practices.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced and demanding environment.  
• Strong organizational and time-management skills.
• Proficiency in point-of-sale systems and inventory management software.
• Knowledge of health, safety, and liquor control regulations.
• Ability to work flexible hours, including nights, weekends, and holidays.
• ServSafe certification or equivalent.
• Experience with large scale inventory management.
• Experience with large scale staff management.
• Experience in a NFL stadium environment, or other professional sports league preferred
• Experience with high volume cash handling.
• Possess valid SNHD food handling card, Alcohol Awareness or equivalent, and ability to obtain a non-gaming work card (Sheriff's Card) The employee must maintain excellent attendance and be available to work an event driven schedule including nights and weekends per business need

Physical Requirements:

• Ability to stand for extended periods of time.
• Ability to lift and carry up to 50 pounds.
• Ability to work in a noisy and crowded environment.