Overview

The Concessions Lead is responsible for overseeing the day-to-day operations of all concession stands during events, ensuring smooth and efficient service. This position plays a key role in setting up and maintaining all concession areas, supervising staff, maintaining health and safety standards, and supporting overall event success. Due to the nature of this venue, the successful candidate must be comfortable working outdoors.

This role pays an hourly rate of $17.50-$19.50 and is tip eligible.

This is a seasonal role from July 7, 2026, and will end on October 31, 2026.

This position will remain open until October 9, 2026.

Responsibilities

• Oversee set-up and readiness of all concession stands prior to each event.
• Assign duties to employees and volunteers; ensure staffing coverage and operational efficiency.
• Monitor food production, inventory levels, and cash handling procedures.
• Train new and current staff on procedures, best practices, and guest service standards.
• Step in to support or backfill any position as needed to maintain service and guest satisfaction.
• Assist with Premium Services operations and special event needs.
• Maintain a safe, clean, and harassment-free work environment; promptly report and address safety issues.
• Support POS transactions, order processing, and guest interaction when needed.
• Ensure all equipment is operational and sanitation standards are met.
• Enforce company policies and procedures; model professional conduct at all times.
• Assist with inventory, training sessions, and other projects assigned by management.

Qualifications

• Previous experience in a concessions role at a stadium or arena preferred.
• High school diploma or GED.
• Ability to communicate effectively with all stakeholders, including co-workers, customers, and management, which focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Food handling certificate is preferred.
• Serve Safe certificate required.
• Ability to handle cash accurately and responsibly.