Overview

The Concessions Lead is responsible for assisting the Food & Beverage Management Team in overseeing the food & beverage serving of guests in the arena at various concessions stands, bars, and portable food & beverage locations. The Concessions Lead must be personable and able to work in an ever- changing fast-paced environment. The Concessions Lead will assist the Food & Beverage Management Team with projects including training, inventory and special events. The Concessions Lead must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate range of $18.00 to $20.00 and is eligible for tips.

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

This position will remain open until July 17, 2026.

Responsibilities

• Ensure proper set-up of all concessions locations prior to doors. Set-up duties may include: verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of food production based upon projected guest attendance has been met.
• Assist in training new & current employees with regarding to property procedure & best practices.
• Ensure event staff and volunteers are aware of work place expectations; provide on-going assistance, promote a positive, enthusiastic and cooperative workplace environment, reinforce procedures and practices through repetition; and lead by example.
• Ability to obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access.
• Responsible for servicing food and beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for assisting in recording a guest’s order and relaying the order to the kitchen via P.O.S. system.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to start of event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• Enforces all company policies and procedures.
• Assists Management team with projects including training, inventory and special events.
• All other duties as assigned by the managers and supervisors

Qualifications

• At Least 1-2 years’ experience working in a similar food & beverage environment, with leadership experience preferred.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.