Concessions Bartender | Part-Time |Dr. Phillips Center for the Performing Arts
Oak View Group - Part Time
Orlando · FL
Bartender · Server/Concessions · Client Relations/Customer Service
0
2
days ago
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
The Concessions Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. Strong high-volume experience providing elevated bar service in a premium venue, hotel, or restaurant. Emphasis on craft cocktails, impeccable guest service, and professional appearance.
This role will pay an hourly rate of $10.98 and is tip eligible.
Benefits for part-time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until July 31, 2026.
Responsibilities
- Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
- Follow the bar pre-shift notes and bar menus and provide service as described.
- Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
- Responsible for learning or having knowledge of various beer, wine varieties & spirits available and being able to learn to suggestively upsell products to guests.
- Pour drinks responsibly in accordance with company standards for serving size.
- Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
- Communicate a cut-off to a guest as required.
- Listening and responding to any customer requests or concerns.
- Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
- Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
- Request additional products or restock products as required.
- Handle cash accurately, responsible for the issue bank at bar when applicable.
- Maintains a clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.
- Other duties as assigned, such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.
Qualifications
- Minimum 6 months of bartending experience required.
- 1–2 years of verifiable experience in a fast-paced, upscale environment with a strong guest service focus (performing arts centers, convention centers, or fine dining venues) preferred.
- ServSafe Alcohol or other responsible alcohol service certification preferred.
- Ability to manage multiple priorities under pressure while maintaining composure and professionalism.
- Strong interpersonal and communication skills.
- Self-motivated with a collaborative team spirit.
- Flexible availability, including evenings, weekends, and extended hours during events.