Oak View Group

Oak View Group

Concessions Bar Lead | Part-Time | CFG Bank Arena

Oak View Group - Part Time
Baltimore · MD
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

Concessions Bar Lead duties include overseeing inventory, total compliance with alcohol service policies, cleaning, safety, guest service, and closing duties. Responsible for ensuring quality of products and accurate preparation of all food and beverage items as listed, oversees and participates in set-up and closing procedures and paperwork (basic math skills), and resolves problems with the assistance of a manager. Previous experience in a fast-paced, food service, supervisory position preferred. Must be able to stand for long periods of time with frequent bending, stretching, and reaching and lifting up to 50 lbs.

 

This role will pay an hourly rate of $17.00 and is tip eligible

 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

 

This position will remain open until November 28, 2025.

Responsibilities

  • Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
  • Follow the bar pre-shift notes and bar menus and provide service as described.
  • Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.
  • Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
  • Must pour drinks responsibly in accordance with company standards for serving size.
  • Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
  • Must communicate a cut-off to a guest as required.
  • Listening and responding to any customer requests or concerns.
  • Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
  • Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
  • Request additional product or restock product as required
  • Ability to handle cash accurately is required. Employee is responsible for issued bank at his/her bar.
  • Maintains clean and sanitary workstation at all times. Ensures bar equipment is clean & well maintained.
  • Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler
  • Other duties as assigned such as overseeing set-up and breakdown of bar equipment as required and assisting with organization of the coolers.

Qualifications

  • Two or more years’ experience bartending 
  • Accurate cashier skills.
  • Ability to prioritize tasks in a fast-paced environment.
  • Ability to be self-directed while working in a team-oriented environment.
  • Excellent interpersonal and communication skills.
  • Ability to work a flexible schedule including nights, weekends and long hours.
  • Ability to lift 50 pounds or more.
  • Bar Tendering School or certifications preferred – or comparable large venue/event alcohol service experience 

Physical Dimensions:

  • Performing the duties of this position involves extensive and continuous standing and walking. 
  • Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl. 
  • The employee is frequently required to lift up to 50 pounds. 
  • The vision requirements include the ability to adjust focus, peripheral vision and close vision.