Overview

The Concession Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional, and able to work in an ever-changing, fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly wage of $10.00 - $11.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

This position will remain open until December 11, 2026.

Responsibilities

• Demonstrate the ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
• Take pride in personal appearance; report to work in neat and clean clothing; maintain well-groomed hair and personal hygiene as established by company policy.
• Responsible for greeting guests in a respectful and friendly manner that enhances the customers' experience in our facility.
• Conduct the cash register sales by entering the orders and completing the transaction.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal/venue regulations pertaining to the distribution of alcohol.
• Responsible to learn or have knowledge of various beer, wine varieties, and spirits available, and be able to learn to suggestively upsell products to guests.
• Pour drinks responsibly in accordance with venue/company standards for serving size. (No free-pouring)
• Check guests' IDs in accordance with state/federal/venue/company regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• Listening and responding to any customer requests or concerns, and directing them to a supervisor or manager as necessary.
• Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required in a timely manner prior to running out.
• Handle cash accurately. The concession bartender is responsible for the issued bank at their register.
• Maintain a clean and sanitary workstation at all times, following all health code regulations, and ensure that the bar equipment is clean and well maintained.
• Additional duties as assigned, such as setup and breakdown of bar equipment as required and assisting with organization of the cooler or as assigned by supervisors or management.
• Show demonstrated ability to meet the company standard for excellent attendance.

Qualifications

• High school diploma or equivalent preferred.
• Six (6) months or more experience bartending.
• Previous cash handling experience preferred or willingness to learn to handle cash and learn to operate a cash register and corresponding system accurately.
• Possess a valid food handling certificate and RAMP certification if required by state and federal regulations (or be willing to obtain one within a 60-day time frame from date of hire).
• Excellent interpersonal and communication skills and a friendly, positive attitude with co-workers, management staff, volunteers, and guests.
• Ability to work a flexible schedule, including nights, weekends, some holidays, and long hours.
• Ability to prioritize tasks in a fast-paced environment.