Overview

The Operations Changeover Crew will assist in event setup activities and operations for the facility and provide responsible staff assistance to the Director of Operations. The Cross Insurance Arena Operations Department is seeking motivated individuals to join our team for the upcoming events season. We are hiring multiple positions for our Operations Changeover Crew. This is a great entry-level position for anyone looking to break into the sports and entertainment industry. As part of the Operations Department/Bull Crew, you will assist in the arena conversion from ice hockey to multi-purpose use for concerts, trade shows, comedy acts, monster trucks, Disney on Ice, etc.

This role will pay an hourly rate of $17.00 to $20.00. 

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until September 4, 2026.

Responsibilities

• Assume management responsibility for all services and activities involved in the operations of all venues and exhibition & convention spaces.
• Perform ice maintenance, including maintaining depth and quality.
• Ice sheet installation/removal—ice in, paint, logos/decals, tempering, flooding, leveling.
• Perform day-to-day building operations, maintenance, and special projects.
• Work with the Operations Department and Bull Crew to convert the arena from a hockey rink to a concert/tradeshow/conference.
• Assist event production/management with show requests.
• Oversee/monitor changeover and housekeeping crews and provide team support as required.
• Maintains departmental equipment and notifies the Operations Manager when repairs are needed.
• Provide excellent customer service to internal and external clients.
• Ensure staff are working safely and are aware of proper safety guidelines.
• Snow removal using the company snowplow truck.
• Lanscaping duties as assigned.
• Exterior trash cleanup from city debris.

Qualifications

• High school diploma or equivalent.
• Ability to effectively communicate using a cell phone through calls, texts, and email.
• Ability to effectively lead a team and manage in a fast-paced, high-pressure environment.
• Knowledge of OSHA standards / requirements.
• Possess superior interpersonal, communication, and leadership skills.
• Ability to communicate clearly and concisely, both orally and in writing.
• Self-motivated and excellent organizational skills.
• Possession of a valid driver's license preferred.
• Ability to work independently and as part of a team. 
• Ability to work long hours, including a varied schedule of days, nights, weekends, and holidays.
• Must be able to lift heavy objects frequently.