Overview

The Catering Supervisor oversees all aspects of catering events, including set-up, food presentation, service, and cleanup, with a strong focus on detail, quality, and customer service. This role also includes training and coaching catering staff, supporting the Catering Manager in day-to-day operations, and assisting the Executive Chef with the profitable management of catering services when needed. The Catering Supervisor is expected to provide a high level of event oversight, technical expertise, and personnel support to ensure smooth execution of events. A key responsibility is to mentor, train, and guide employees and volunteers to meet company quality standards.

Candidates must maintain excellent attendance and be available for a variable, event-driven schedule, including evenings and weekends. Open availability, professional presentation, strong interpersonal skills, self-direction, and solid technical aptitude are required.

This role pays an hourly rate of $21.00-$23.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 12, 2025.

Responsibilities

• Oversee catering events from start to finish, including set-up, service, and cleanup
• Approach all guest and colleague interactions in a professional, friendly, service-oriented manner
• Maintain constant communication with guests, on-site contacts, and other departments to ensure expectations are met or exceeded
• Remain alert to guest complaints or concerns and respond promptly to ensure satisfaction
• Work closely with kitchen staff to maintain clear communication between food production and food service
• Ensure functions are set and staff is prepared and organized according to Banquet Event Orders (BEOs)
• Inspect table settings, buffet tables, and service areas to ensure cleanliness, proper placement, and attractive presentation
• Arrange and oversee the proper sequence of service during events
• Supervise clearing, post-function cleanup, and garbage removal
• Maintain clean and orderly pre-function areas, storage areas, and back-of-house spaces
• Ensure all china, glassware, silverware, linens, and service equipment are handled properly and returned to storage after events
• Supervise the handling, storage, and security of catering equipment, décor, and supplies
• Collaborate with the Executive Chef to ensure food, beverage, and supply inventories are maintained for upcoming events
• Support the Catering Manager in verifying accuracy and quality of all event setups
• Learn and use food and beverage computer systems and related technology as it applies to operations and administration
• Provide hands-on event oversight and support during events
• Mentor, train, and coach catering staff and volunteers to uphold company standards
• Monitor compliance with health, safety, and sanitation requirements

Qualifications

• Associate’s degree (A.A.) in hospitality, culinary arts, or related field; or equivalent combination of education and experience
• 1–2 years of related experience in catering, food and beverage, or hospitality; previous supervisory experience required
• Nationally recognized food service sanitation certification (ServSafe Manager Certification required)
• Valid Alcohol Service Permit 
• Proficiency with Microsoft Office (Excel, Word, Outlook) 
• Working knowledge of Point of Sale (POS) 
• Experience with cash handling and basic financial procedures
• Strong leadership skills with the ability to accept responsibility and lead by example
• Excellent verbal and written communication skills; professional and customer-focused demeanor
• Highly organized, detail-oriented, and able to manage multiple tasks under pressure
• Flexible schedule with availability to work evenings, weekends, and variable hours based on events
• Physically able to lift and carry up to 25 lbs and remain on feet for extended periods