Overview

The Catering Sales Manager drives food & beverage sales revenue at the Palm Beach County Convention Center. Primary focus will be on exhibitor catering, retail activations, Subcontractor and SBE partnership activations, small group business, short-term and single-day events from initial inquiry through contract execution and event delivery. 

This role pays an annual salary range of $55,000-$60,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until October 16, 2026.

Responsibilities

• Pursue and develop small group, short-term, single-day, and pop-up catering business
• Prepare written proposals, evaluate business value of prospective events and clients, and initiate contractual arrangements
• Oversee the full sales process from inquiry through booking, ensuring client needs are met with professionalism and creativity
• Achieve established sales goals and objectives

• Negotiate, author, and submit finalized contracts and BEOs to clients and internal staff
• Prepare sales folders, sales kits, and client correspondence
• Ensure all required documentation is received from clients in a timely manner
• Verify payments are received according to contracted schedules and follow up on outstanding balances
• Enter and maintain complete and accurate information in the booking system

• Communicate daily with F&B, culinary, catering, and operations staff regarding client needs and expectations
• Assist with post-event follow-up to ensure all guest experience issues have been addressed

• Build and maintain relationships with key decision-makers and influencers through professional, courteous, and ethical interaction
• Independently source and pursue outside networking opportunities through industry resources, community events, and prospect-facing special events

• Maintain client database and conduct consistent follow-up via in-person, phone, email, and other channels

• Respond to all leads within OVG standards response time requirements

Qualifications

• Associate’s degree or equivalent experience preferred.

• 3-5 years of experience in hospitality, catering, event coordination, or sales support preferred.

• Demonstrated proficiency and successful experience in catering sales generation, contract negotiation and pricing, event scheduling, training, catering, banquets, and menu development.

• Demonstrated proficiency in computer applications (Microsoft Office programs with an emphasis on creating Word documents, Excel spreadsheets, and email); working knowledge of POS systems.

• Ability to work a varied schedule, which may include weekends and evenings, as required to ensure an outcome.

• Ability to adhere to a high standard of business etiquette and professional verbal and written communication.
• Ability to consistently represent the company in a professional, positive, and knowledgeable manner.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.