Overview

The part-time Building Security Officer Supervisor for Acrisure Arena will help provide a safe environment by overseeing security operations at the venue. This position will be involved with supervising the execution of standard operating policies and procedures while delivering a high level of customer service.  

This role pays an hourly rate of $27.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until June 19, 2026.

Responsibilities

• Provide supervision of security operations including vulnerability mitigation, incident response, and risk assessments.
• Coordinate, and implement policies, and procedures for safety and security protocols at the venue. 
• Ensure all building security systems are operating as necessary during event and non-event periods. Security systems include but are not limited to; cameras and access control, physical security equipment (Screening Gateways, hand-wands, etc.).
• Serve as the primary escalation point to client and employee security inquiries, concerns, and/or complaints during an event.  Alleviate future escalated issues by examining all past situations and maintaining a pro-active process.
• Work with the Events department and offer guidance with event estimates as it relates to security, police, fire, and medical needs.
• Responsible for championing awareness, influencing compliance with security policies, and providing solutions for business specific security issues.
• Assist with developing comprehensive models for deployments based on capacity and show genre.
• Supervision over a sustainable security culture, while addressing employee conduct and performance concerns.
• Establish and maintain positive and collaborative relationships with customers, including local, state, and federal authorities.
• Establish and maintain the venue’s reputation for excellent entertainment experience by balancing enforcement of rules and regulations with guest safety and enjoyment.
• Maintain the proper image and generate positive public relations by resolving guest/artist/client/tenant issues, concerns, and complaints pertaining to security during events.
• Assist with the development, implementation and supervision of facility security systems and programs.
• Assist with developing comprehensive dot maps serving various functionalities including but not limited to staff placement, accessibility, and/or access control. 
• Communicate with client Security personnel and advance various tour needs in preparation of show.
• Coordinate directly with emergency services personnel and oversee Medical and First Aid facilities.
• Oversee and supervise contracted security personnel associated with various events.
• Assist in communications with local, state, and federal law enforcement agencies if relevant for the event.  
• Other duties and responsibilities as relevant and necessary.
• Make immediate decisions and communicate with management, first responders, venue guests, employers, and performers in the facility in an emergency situation.
• Other duties and responsibilities as assigned.

Qualifications

• Associates degree from two-year college or combination of education and relevant experience. 
• Minimum 2-4 years of progressive security or Law Enforcement experience, including supervisory experience.
• Security experience working in stadium, arena, similar venue environment.  
• Ability to demonstrate success in managing multiple tasks and projects under tight deadlines.
• Ability to lead, give clear, concise direction and provide constructive feedback; can demonstrate confidence and leadership abilities.
• Excellent people skills, with an ability to interact effectively in a professional, diplomatic, and mature manner with internal and external clients and peers at all levels within an organization and throughout the community.
• Extensive experience managing teams; demonstrated ability in coaching, counseling, directing, and supervising teams or large groups.
• Strong verbal and written communication skills.
• Professional certifications: Certified Protection Professional (CPP), Certified Sports Security Professional (CSSP) preferred or similar Intermediate or Advanced Law Enforcement Certificates.
• Remain flexible and adjust to situations as they occur.
• Must be able to work in a fast-paced environment.
• Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.