Overview

The Building Security Officer position is under the direct supervision of the Guest Services & Security Manager. The officer is responsible for providing a safe and secure atmosphere at PeoplesBank Arena as well as other duties as assigned.

This role pays an hourly rate of $25.07

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until August 28, 2026.

Responsibilities

• Monitor the daily activities of the building and enforce facility rules, policies, and procedures and report incidents as they occur to the Guest Services & Security Manager.
• Make immediate decisions and communicate with building/event security staff as well as management in the cases of emergency situations and works cooperatively with all local authorities (police, fire, EMT, etc.)
• Monitor all building security activities for events at PeoplesBank Arena to ensure a high level of guest satisfaction in all pertinent areas of event experience.
• Monitor all CCTV cameras and operational systems on a continuous 24/7 basis on both event and non-event days and report any suspicious activity to management or the proper authorities.
• Complete and log all building patrols to assigned facility locations to lock and unlock doors, etc., as required and perform safety building checks as needed.
• Follow established procedures regarding systems and equipment monitored by security and the activities of the command center and document and report any damage or safety hazards to management.
• Responsible for gathering & interpreting information to accurately complete required reporting procedures in a timely manner.
• Log and inspect all incoming packages and contact the correct recipients of arrival. Report any suspicious packages to the manager or the proper authorities.
• Perform other duties and responsibilities as assigned as well as provide good customer service.

Qualifications

• Valid CT State Guard Card.
• High school diploma, GED, or equivalent.
• Must have good computer skills.
• Ability to work effectively in a service-oriented environment subject to frequently changing priorities.
• Knowledge of principles and practices of effective security in an arena setting.
• Must have the ability to work a flexible schedule, including nights, weekends, and holidays as needed.
• Self-motivated with excellent interpersonal and communication skills and the ability to function independently as well as part of a team and make decisions in a fast-paced, high-pressure environment while remaining calm and flexible in times of stress.
• Prior experience in the law enforcement, military, and/or customer service field is highly desired.
• Required to maintain good judgement and confidentiality in certain matters.
• Knowledge and skill in effective camera surveillance and radio communication.