Overview

Snapdragon Stadium is looking for friendly, motivated individuals to supervise our ticket seller staff, and assist in box office operations. As a Box Office Supervisor you will assist, direct and provide supervision to all ticket sellers on event days.

This role pays an hourly rate of $21.00 to $23.00

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

This position will remain open until April 10, 2026.

Responsibilities

• Supervises ticket seller staff on event days; assist with game day set up, customer service questions, and technology issues.
• Works with Assistant Box Office Manager on game day set up which includes pre-event briefings and ticket seller staff deployment.
• Utilizes the Ticketmaster ticketing system to process ticket sales, troubleshoot customer issues and provide staff support.
• Ensures the ticket seller staff is implementing and following all box office policies and procedures.
• Performs all other duties as assigned by Assistant Box Office Manager and/or Box Office Manager.

Qualifications

• Minimum of high school degree. Bachelor’s degree or currently pursuing a bachelor’s degree preferred
• Minimum of 1year of experience supervising customer service staff
• Previous experience with ticketing systems, Ticketmaster experience preferred
• Strong problem-solving skills
• Demonstrates outstanding work ethic and leadership skills, including excellent attendance, professional appearance and behavior
• Displays a positive and team-oriented attitude
• Required to work flexible hours including evenings, weekends and holidays
• Bilingual applicants encouraged