Overview

The Box Office Supervisors assist in the operation of the box office, implementing and following procedures, overseeing the box office, and/or the VIP entrances. 

This role will pay an hourly rate of $24.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until September 4, 2026.

Responsibilities

• Oversee the Box Office during events to ensure the Ticketing Representatives are providing top-notch customer service
• Working with Ticketmaster Archtics to solve customer ticketing issues
• Working VIP entrances during events to ensure there are no ticketing issues for VIP customers
• Processing orders via Ticketmaster Archtics
• Dealing with customer issues either at the box office or VIP entrances
• Perform other duties as assigned

Qualifications

• 2–3 years experience in an office setting or similar preferred
• Ability to perform effectively under stressful situations
• Ability to define, analyze and solve problems
• Ability to coordinate box office procedures with otherstaff
• Ability to work variable hours, including evenings, weekends, and holidays
• Ability to communicate effectively both verbally and in writing
• Ability to safely and accurately handle and account for large sums of money
• Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters
• Ability to maintain an effective working relationship with other staff, event promoters and the general public
• Skill in operating modern office equipment, including computers
• Frequent bending, lifting of heavy objects, sitting, exposure to multiple external elements, extensive walking through the building