Overview

We are looking for a friendly, motivated individual to supervise our ticket seller staff, and assist in box office operations. As a Box Office Supervisor you will assist, direct, and provide supervision to all ticket sellers on event days.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This role will pay a wage of $19-$25 per hour.

JOB EXPIRES 7/1/24

Responsibilities

• Supervises ticket seller staff on event days; Assist with ticketing set up, customer service questions, and technology issues.
• Works with Box Office Manager on event day set up which includes, scanner and pedestal set up, pre-event briefings, and ticket seller staff deployment.
• Utilizes the ticketing system to process ticket sales and troubleshoot customer issues and provide staff support
• Ensure the ticket seller staff is implementing and following all box office policies and procedures.
• Performs all other duties as assigned by Box Office Manager.

Qualifications

• Minimum of high school degree. 
• Minimum of 1year of experience supervising customer service staff
• Previous experience with ticketing systems, 
• Strong problem-solving skills
• Demonstrates outstanding work ethic and leadership skills, including excellent attendance, professional appearance and behavior,
• Displays a positive and team-oriented attitude.
• Required to work flexible hours including evenings, weekends and holidays